Refund & Cancellation Policy

Last updated: August 24, 2026

Setup packages

If we haven't started work yet, you can cancel for a full refund, no questions asked. Once work has begun, we'll refund the unused portion based on what has been delivered. If we complete your setup and it doesn't work as described, we'll fix it — and if we can't fix it within 14 days, we'll refund the package in full.

Monthly support plans

Cancel anytime, effective at the end of your current billing period — no cancellation fees, no minimum term. We don't prorate partial months, but you keep full support until the period ends.

How to request

Email hello@buckautomations.com from the address on your account. Refunds go back to the original payment method within 5–10 business days.